Has the drive for efficiency through cost cutting gone too far?
The drive for efficiency is a dangerous temptation, which often comes with unexpected costs. The drive for efficiency has gone too far in my estimation. “But efficiency is always good,” you might...
View ArticleA winning membership business model
Costco shareholder value is achieved by a focus on the law, customers, employees and suppliers. The woman wore brown leather hot pants, a beige silk blouse, dangly earrings and over-the-knee black...
View Article50 ways to lose your customers
Are customers cheering to adopt or dump your brand? Singer-composer Paul Simon’s classic song “50 Ways To Leave Your Lover” is about an emotionally torn man who “struggles to be free” of his wife. He...
View ArticleKOHL’S: Will Another One Bite the Dust?
Kohl’s. Macy’s. JC Penny. Is there a difference? Kohl’s needs one. Kohl’s Corporation, headquartered in Menomonee Falls, Wisconsin, started with a unique business model: just the soft goods. It...
View ArticleHas the drive for efficiency through cost cutting gone too far?
The drive for efficiency is a dangerous temptation, which often comes with unexpected costs. The drive for efficiency has gone too far in my estimation. “But efficiency is always good,” you might...
View ArticleA winning membership business model
Costco shareholder value is achieved by a focus on the law, customers, employees and suppliers. The woman wore brown leather hot pants, a beige silk blouse, dangly earrings and over-the-knee black...
View Article50 ways to lose your customers
Are customers cheering to adopt or dump your brand? Singer-composer Paul Simon’s classic song “50 Ways To Leave Your Lover” is about an emotionally torn man who “struggles to be free” of his wife. He...
View ArticleKOHL’S: Will Another One Bite the Dust?
Kohl’s. Macy’s. JC Penny. Is there a difference? Kohl’s needs one. Kohl’s Corporation, headquartered in Menomonee Falls, Wisconsin, started with a unique business model: just the soft goods. It...
View Article
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